Professional Services

• Our 3PL Enterprise Resource Platform is proprietary: developed and maintained by us.

• Provides for comprehensive system integrations and data transfers.

• 3 full time IT staff developing for and supporting our clients. 

• Provides flexibility, allowing us to adapt to client needs in a timely manner. 

• Complete process visibility and reporting via our online Web Portal.

Inbound Processing

• Ability to import shipment ASNs. 

• Utilization of SSCC labeling. 

• All inbound cartons identified and labeled for detailed internal tracking measures. 

• Shortages/Overages detailed and reported on receipt documents. 

• Cross dock program identifies opportunities and segregates cartons. 

• Goods directed to various storage types based on commodity and velocity. 

• Engineered solutions for storage to ensure logical and efficient picking. 

• Work order documents created for Value-Add Services performed on receipt and linked to applicable receiving document. 

• Quality Assurance checks possible to any required level.

Shipping - Order Processing

• Pick and Pack at the SKU level. 

• Ability to ship E-commerce orders same-day. 

• Responsive to client fiscal calendars and associated goals. 

• Ability to execute high volume processing peaks. 

• Management of customer specific packing and routing requirements. 

• Return labels / procedures included.

Order management

• Live order queue managed by dedicated Customer Service. 

• Allows for real-time priority changes. 

• Flexible order import schedules. 

• Picks segregated into discrete and bulk pick tasks for efficiency. 

• Multiple “Pick By” and “Pack By” options possible and driven by WMS pick application.

• System driven customer rules to ensure compliance. 

• Fast-Pick (wave) order grouping. 

• Processes and experience in managing all customer levels. 

• Alternate payment types – ACH, Credit Card. 

• Sensitivity to delivery needs. 

• ATS  reports w/unique URL addresses for produst.

• Packing and routing rules. 

• ASNs sent to customers via email, fax or true EDI.

• Shipment and PO details. 

• Tracking information automatically generated at invoice. 

• Serial number tracking. 

• Invoice total for COD customers. 

E-commerce Services

• Unique environment, processes and reporting. 

• Customer Experience focused with flexible custom derived solutions. 

• Same day shipping.

• Forward picking/flash sales environment. 

• Custom value add services if needed.

• Outgoing return label integration .

• Flexible delivery services.